s Baker Party Rentals - Response to COVID-19

Response to COVID-19

March 21. 2020

We are operating and available to provide medical testing tents.  Please see CAD drawing examples here and here.  Email sales@bakerpartyrentals.com or call 714-545-4667 and we will get a quote out ASAP.

March 18, 2020

Like all in the event and hospitality industries, we are experiencing unprecedented cancellations and postponements.  The uncertainty has challenged us to make necessary changes to help our business survive which includes cutting back our valued team.  Here is our current status:

  • We are still operating and available for needs that may arise during this crisis, e.g. restaurant take-out tents and medical testing tents. Call (714-545-4667) or Email (sales@bakerpartyrentals.com) and we will handle you immediately.
  • A small team is available virtually to take care of future reservations. Call us, email us, or Build a Quote online and we will work on creating some beautiful events to take place after this virus is controlled!
  • Our modified hours are Tuesday - Saturday, 9am - 4pm.  Closed Sunday and Monday until further notice.
  • Our showroom is “closed” (locked) out of precaution and safety. If you need to will call or return items, we will arrange a specific date and time.

March 13, 2020

Wow, what a crazy few days in our world!  I first want to extend my heartfelt empathy to those of you planning special events that had to either be cancelled or postponed.  Celebrating life and its joys is so important to our family, and I am saddened that many of your special celebrations are not able to happen in the coming weeks.

As we navigate event cancellations and postponements, I want to remind you of our policies to give you peace of mind.  I believe we offer the most generous cancellation policy in the industry.  If you need to cancel your order within 3 days of delivery date, we refund any amount of money paid.  If you need to cancel within 2 days of delivery date, we charge a 25% restocking fee for all items because we have prepared and packaged your items.  If you need to cancel within 1 day of delivery date, we charge a 50% restocking fee for all items because we have prepared your items and also loaded them. If we deliver your items, we charge the 100% rental fee.

Our showroom remains open at this time to assist with your event planning, however we have many digital options available to you.  First, our website beautifully showcases all of our rental products and pricing so you can shop from home.  With the ability to build a quote on the website, you can accurately select your items and colors, and our team will finalize your quote within 24 hours via phone or email.  As always, we are available via phone or email to discuss your event needs, place orders, and process any changes.

This will leave a mark in our history, and we are confident we will get through it together.  We all look forward to celebrating with you soon.

Stay safe,

Tom Mantyla, Owner

 

@bakerparty
@bakerparty
@bakerparty
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