s Baker Party Rentals - COVID-19 Response

COVID-19 Response

Special Hours for Thanksgiving Week:
Mon 11/23: 10am - 4pm
Tue 11/24: 10am - 4pm
Wed 11/25: 9am - 5pm (no showroom appointments available)
Thu 11/26: Closed, Thanksgiving Day
Fri 11/27: 9am - 5pm
Sat 11/28: 10am - 4pm


Our current hours of availability are Tuesday - Saturday, 10:00am - 4:00pm.  We are available via email: sales@bakerpartyrentals.com or phone: 714-545-4667. To visit our showroom, please book an appointment with us via email or phone.

Read our Safety Measures here!

How we are able to support you during this time:

NO ORDER MINIMUM
We have never had an order minimum, and we never will! Reception for 10? We've done that. Prom for 2? Done that too.

SHOWROOM APPOINTMENTS
When you are comfortable visiting our showroom, we are offering appointments for designing purposes. Appointment times are available Tuesday - Saturday, 10:00am - 3:00pm. If you would like to make a private appointment with no other customers present, we are available from 9-10am or 4-5pm. Call or email to book an appointment. Please read our showroom safety measures ahead of time.

CURBSIDE PICKUP
Call us when you arrive and park in our loading dock, and we will bring items to your vehicle. We will email you a link to sign your Contract using your smartphone - no need to come inside or sign paperwork using sombody else's pen.

CONTACTLESS DELIVERY
When we deliver, we will wear a mask and a fresh pair of disposable gloves. You determine where you want us to drop off your items. Instead of signing paperwork, we will email you a link to sign your Contract using your smartphone.

ONLINE BOOKING
As always, our website is available 24-7. Browse our galleries for inspiration, view our rental inventory with pricing, and build your quote online. It is easy and accurate!


March 18, 2020

Like all in the event and hospitality industries, we are experiencing unprecedented cancellations and postponements.  The uncertainty has challenged us to make necessary changes to help our business survive which includes cutting back our valued team.  Here is our current status:

  • We are still operating and available for needs that may arise during this crisis, e.g. restaurant take-out tents and medical testing tents. Call (714-545-4667) or Email (sales@bakerpartyrentals.com) and we will handle you immediately.
  • A small team is available virtually to take care of future reservations. Call us, email us, or Build a Quote online and we will work on creating some beautiful events to take place after this virus is controlled!
  • Our modified hours are Tuesday - Saturday, 10am - 4pm.  Closed Sunday and Monday until further notice.
  • Our showroom is “closed” (locked) out of precaution and safety. If you need to will call or return items, we will arrange a specific date and time.

March 13, 2020

Wow, what a crazy few days in our world!  I first want to extend my heartfelt empathy to those of you planning special events that had to either be cancelled or postponed.  Celebrating life and its joys is so important to our family, and I am saddened that many of your special celebrations are not able to happen in the coming weeks.

As we navigate event cancellations and postponements, I want to remind you of our policies to give you peace of mind.  I believe we offer the most generous cancellation policy in the industry.  If you need to cancel your order within 3 days of delivery date, we refund any amount of money paid.  If you need to cancel within 2 days of delivery date, we charge a 25% restocking fee for all items because we have prepared and packaged your items.  If you need to cancel within 1 day of delivery date, we charge a 50% restocking fee for all items because we have prepared your items and also loaded them. If we deliver your items, we charge the 100% rental fee.

Our showroom remains open at this time to assist with your event planning, however we have many digital options available to you.  First, our website beautifully showcases all of our rental products and pricing so you can shop from home.  With the ability to build a quote on the website, you can accurately select your items and colors, and our team will finalize your quote within 24 hours via phone or email.  As always, we are available via phone or email to discuss your event needs, place orders, and process any changes.

This will leave a mark in our history, and we are confident we will get through it together.  We all look forward to celebrating with you soon.

Stay safe,

Tom Mantyla, Owner

 

@bakerparty
@bakerparty
@bakerparty
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